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Accessibility Statement

Accessibility Statementfor digital riser small businesses digital services

Commitment to Accessibility

Digital Riser is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Measures to Support Accessibility

Digital Riser takes the following measures to ensure accessibility of our website:

  • Include accessibility as part of our mission statement.

  • Integrate accessibility into our procurement practices.

  • Provide continual accessibility training for our staff.

  • Assign clear accessibility goals and responsibilities.

Legal Basis for Processing

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To perform our contract with you.

  • For our legitimate interests.

  • To comply with legal obligations.

  • With your consent.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Digital Riser is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback and Contact Information

We welcome your feedback on the accessibility of Digital Riser. Please let us know if you encounter accessibility barriers on our website.​ We try to respond to feedback within 3 business days. If you have any questions or need assistance, please contact us.

Technical Specifications

Accessibility of Digital Riser relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML

  • WAI-ARIA

  • CSS

  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure accessibility of Digital Riser, there may be some limitations. Below is a description of known limitations and potential solutions:

  • Known Limitations: Some images may not have text alternatives. We are working to update these images with appropriate text alternatives.

  • Alternative Solutions: If you need assistance with any content on our website, please contact us, and we will provide you with the information you need through alternative means.

Assessment Approach

Digital Riser assessed the accessibility of this website through self-evaluation to identify and address accessibility issues.

Formal Complaints

We aim to respond to accessibility feedback within 2 business days, and to propose a solution within 10 business days. If you are not satisfied with our response, you can contact us to escalate your complaint.

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